What is Cebu Pacific Cancellation Policy?
  • 20 Sep, 2024
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  • Travomint

What is the Cebu Pacific Cancellation Policy?

Cebu Pacific is a very low-cost airline based in the Philippines that operates domestic and international flights. The airline provides a lot of the services to the customers or the passengers. Cancellation is one of the services provided by the airline. Yes, you can cancel your Cebu Pacific airline and get a refund for your ticket. In this post, you will get to know all the information regarding the rules and regulations about the cancelation at the cebu pacific. So, read all the information and understand the following processes and the guidelines.

What is the Cebu Pacific cancellation policy?

Before directly jumping into the cancellation process, you must first know about the various rules and regulations. These will help you during the cancelation process, and you will not have to face any inconvenience during the process. The following cancelation guidelines are as follows:

  • The passengers can cancel the ticket free of any charge during the 24 hours of the booking and can get a full refund.
  • If the person cancels the ticket afetr 24 hours of the booking of the ticket, then there will be some charges that he/she will have to pay. 
  • If the passenger is carrying, a regular ticket can cancel the flight up to 4 hours before the flight's departure.
  • Flights operating from or to New York can be canceled within 24 hours without penalty if they are scheduled to take off after 7 days.
  • Cebu Pacific's refund for the canceled flight will be credited to the original source of payment.
  • The cebu pacific cancellation fee will not be charged in case of the death of the passenger.

How to cancel a Cebu Pacific ticket?

The cebu pacific ticket can be canceled easily with the help of the following methods that are mentioned below in this post. So all you have to do is to read all the methods, and you will be able to understand the following methods, which are as follows:

Cancel your ticket online: For the online process, you have to visit the official website of the cebu pacific airline. After that, you will have to go to the 'manage my booking' option. Then, fill in the required information on the screen, such as the booking number and surname. Then you will be reached to your booking review page and there you will be able to find the cancellation option. Go to that and proceed with the process of canceling your ticket.

Cancel your ticket via call: cancel your ticket through this method; you have to call the customer service of Cebu Pacific Airlines by dialing the customer service number '+612 9119 2956'. Then, after following some instructions on the call, you will be able to connect with the customer directly service executive. Request the executive to cancel your ticket; the executive will help and cancel your ticket accordingly. Then, you will also be able to get a refund according to the fare type, the time you canceled your ticket, and more.

Cancel your ticket at the airport: the cancelation process can also be done at teh airport and is very quick. All you have to do is to visit the closest airport and then contact the customer service agent present at the counter. Then, request the executive to cancel your reservation after giving your booking details, such as the booking number and surname. The agent will access your data, cancel your ticket accordingly, and provide you with a refund for the same. 

Conclusion: This was all the information and answers you were looking for regarding the Cebu Pacific cancellation. Hope now you know all the information about it and can cancel and get a refund.