How do I file a complaint against Philippine Airlines?

Any traveler who wants to file a complaint against Phillippine Airlines regarding delayed or lost baggage, flight disruptions, refund, and other In-Flight services is wondering how to report the complaint. This comprehensive guide is about filing a complaint with Philippine Airlines, which will provide the needed assistance. Usually, there are multiple ways, including customer support feedback/complaint form, email, and Airline customer service phone number; you can choose at your convenience. To learn more about the available methods, check the following details. 

Steps to file a complaint using the feedback/ Complaint form:

• The customer should head toward the Philippine Airline's official website to start the process.
• Now, scroll down the homepage and click the Help and Support icon.
• Then select the Contact Us icon; when the page is displayed on the screen, you will see the Customer Feedback option.
• Tap the feedback/ complaint form link and select the complaint option among all the categories.
• Click on Next and fill in the relevant details in the field box, including the traveler's name, Email address, Country code, contact information, and booking details.
• After that, select next and type your issues in the description box.
• Once you click to send an email, the Airline will share an acknowledgment with a reference number. 
• The airline customer service team sent a detailed email update regarding your concern.

Can I report a complaint against Philippine Airlines by email?

Therefore, fill the online complaint form seems to be a lengthy process, and if you are looking for a quick one, then email is the best preference. Passengers can report complaints regarding the Airline's in-flight services and other concerns via email, for which customers may need to write the details of the issue in the description box, including contact details and booking information. After that, you can drop this email at wecare@philippineairlines.com, although the Airline help desk executive will take a few days to respond to the sent email.

How to report complaint with Philippine Airlines on call?

You can also file a complaint with Philippine Airlines regarding a lost baggage claim or refund due to flight disruption and more via the customer support phone numbers available 24 hours a day and seven days a week to provide the needed assistance. Passengers should dial +632-8539-0000 and wait for the response. Then, choose the specific language, and when the call is linked, share your problem and necessary details, including booking confirmation code and contact number.