Sometimes, it has been noticed that many of the airlines are being grounded due to some of the technical issues or controller side issues. This scenario can lead to delays in travel, and passengers won't be able to get on board the flight, a delay which will eventually cause more than 5 hours. Therefore, under certain circumstances, passengers are going to receive the option of getting a refund for the flight ticket, or else the passenger or the airline will be going to provide them with the option to select the alternate airline with the rescheduling/rebooking of the ticket option which is going to be the best option to travel according to your traveling preferences. Note that with the ticket rebooking option, passengers will not have to pay any additional cost for it. But, also, one major point to consider concerning the flight being grounded is that, rebooking or compensation won't be given by the airline when cancelation of the flight is out of the control of the airline; then, under such conditions, you will not get any for rebate/reimbursement or rebooking of the ticket.
There are circumstances when the airline will be grounded due to some sorts of reasons that aren't avoidable. Therefore, under such circumstances, the flight can be on the ground for approximately time of 15 minutes, and under this time frame, the airline does not have to notify the Air Traffic Control System Command Center (ATCSCC). More addition, if there is a facility ground-stop process going on, then under such circumstances, the process shoud not exceed 30 minutes.
Suppose you have noticed that a plane has been grounded for many hours under such circumstances; you should have complete knowledge of the common reasons, and once you get to such appropriate details, then you can easily get through without any trouble.
When the planes are being grounded, they have a specified term to call them, and this has been known as AOG (aircraft on ground). This is the term which is called at the time when planes are on the ground, and in addition, the aircraft is also not going to be in service at all due to some of the technical reasons. Further, if you need to gather information regarding a flight being grounded, then you are supposed to contact airline customer service team experts, and you will receive an appropriate set of guidance.
Usually, when a plane finds a glitch or is unable to travel due to the factors discussed above, the airline recommends keeping its flights grounded, and then it will be the best and utmost preferential to complete the necessary changes for the flight ticket.
Conclusions:
Henceforth, if you need to gather more information about the flight's grounding, you must connect with the ATCSCC team at the airport. You will then get complete information, including detailed information about the aircraft being grounded and the rest of the details for aid.