How to Upgrade from Economy to Business Class on Thai?

Thai Airways allows passengers to upgrade their cabin to enhance their overall in-flight experience and enjoy better services, amenities, and comfort. However, this upgrade is only permitted if some criteria are adhered to. Hence, the passengers need a proper idea of the policies, including the rules and guidelines regarding cabin upgrades. Thus, explore the further sections to learn more about the guidelines and how passengers can upgrade their cabin from economy to business class in a Thai Airways-operated flight. 

Thai Airways Cabin Upgrade Policy

Before requesting an upgrade from economy to business class with Thai Airways, it is advised to go through the conditions airlines have made regarding the cabin upgrades. Here are the rules you must be aware of: 

• For passengers considering upgrading their cabin class, it is essential to know that award seats and upgrades are subject to availability and the aircraft configuration. 
• Thai Airlines allows passengers to request an upgrade, but it can only be done for one leg of the international travel. 
• If a passenger is considering requesting an upgrade, it is essential to know that the requests must be made within no less than 24 hours before the flight's scheduled departure. 
• Thai Airways permits the upgrades of cabins to the next higher class; passengers can not request double-class upgrades. 
• Passengers can also upgrade their cabin through earned mileage, only available for those who have paid with either Economy Class or Royal Silk Class. 
• Using the Miles, passengers can only request an upgrade of one leg of a Thai Airways-operated flight to a higher class, such as Economy Class to Royal Silk Class or Royal Silk Class to Royal First Class. 
• Passengers can request a cabin upgrade with Thai Airways anytime from anywhere; however, the request must be made at least 24 hours before the flight's scheduled departure. 
• Upgrading the cabin to the next higher class using Miles is allowed only for the tickets starting with 217 issued by Thai Airways. 
• Upgrades are limited for paid tickets with an eligible booking class; promotional fares may not be allowed for an upgrade. 

Procedure to Request a Cabin Upgrade

(i) Online Cabin Upgrade

A passenger can effortlessly and conveniently request a cabin upgrade through Thai Airways' official website. The procedure for cabin upgrades is easy, allowing passengers to save a lot of time. Below, we have mentioned the steps that are required to be followed:

• Step 1 - Visit the official website of Thai Airways at www.thaiairways.com. 
• Step 2 - The flight booking option will be pre-selected; just beside it, click 'Manage Booking.'
• Step 3 - Enter your reservation details such as 'Booking reference/ticket number' and 'Last name.'
• Step 4 - Click 'Manage booking' to retrieve your booking details 
• Step 5 - Select 'Change Cabin/Cabin Upgrade' and follow the further instructions. 
• Step 6 - Once done, click submit to request a cabin upgrade. 

(ii) Cabin upgrade through Email

If passengers face any issues during the online process, they can consider emailing Thai Airways. This way, requests for upgrades can be made conveniently. To do so, follow the steps mentioned below:

• Step 1 - Write an email with the subject Cabin upgrade. 
• Step 2 - Provide all your details, including your name, booking reference/ticket number, and request. 
• Step 3 - Once every detail is provided, email ropsvc@thaairways.com.
• Step 4 - Upon confirmation, the airlines will contact you, and you may have to pay the additional charges. 
• Step 5 - The airlines will send you your upgraded flight ticket once the payment has been made. 

(iii) Cabin upgrade at the airport

A more traditional approach would be requesting an upgrade at the airport during check-in. The process might be tiring, but it is a more trusted approach. To ask for a cabin upgrade, follow the steps mentioned below:

• Step 1 - Arrive at the airport and get in the queue to check in. 
• Step 2 - At your turn, ask the representative for an upgrade. 
• Step 3 - Submit your documents and pay through cash. 
• Step 4 - The representative will provide you with an upgraded flight ticket. 

Conclusion

Passengers can improve their flying experience with a Thai Airways cabin upgrade, regarding which the airline has made some rules, as discussed above. We also discussed the steps passengers can take when requesting a cabin upgrade for a better flying experience in a higher class.